This Cancellation Policy explains the procedure and timelines for cancelling an enrollment, mentorship engagement, or fractional contract with Sebyx. Refund eligibility for each cancellation is governed by our separate Refund Policy.

You may cancel any Sebyx Academy enrollment by sending a written request to contact@sebyx.com with the subject line "Cancellation Request — [Tier Name]". Please include:

• The name and email used at purchase
• Razorpay payment ID (begins with pay_…)
• A brief reason for cancellation (optional but appreciated)

Cancellation is treated as effective from the date Sebyx acknowledges receipt of your request. Refund (if any) is processed per the Refund Policy applicable to your tier.

• ≥ 7 days before cohort start: Cancellation accepted; full refund or free deferral to the next available cohort.
• 24 hours – 7 days before cohort start: Cancellation accepted; partial refund per Refund Policy.
• After cohort start: Enrollment cannot be cancelled. Participants may opt out at any time, but no refund is issued.

• Before kickoff session: Cancellation accepted; full refund.
• Within first 7 days of kickoff: Cancellation accepted; pro-rata refund for unused weeks.
• After Day 7: Cancellation accepted, but no refund issued. Remaining scheduled sessions can be utilized within the engagement window.

Sebyx reserves the right to cancel, postpone, or restructure any cohort, mentorship engagement, or fractional contract in the following circumstances:

• Insufficient enrollment to run a cohort effectively (minimum threshold not met).
• Faculty unavailability due to medical or force majeure events.
• Material breach of these Terms or our Terms of Service by the participant — including disrespectful conduct, IP infringement, or unauthorized recording.
• Suspected fraud, chargeback, or non-genuine intent established after enrollment.

In Sebyx-initiated cancellations made for reasons other than participant breach, you will receive a full refund or a no-cost transfer to the next available cohort, at your choice.

Fractional Leadership and BDaaS engagements are governed by the specific Statement of Work signed with the client. Cancellation notice periods, kill-fees, and exit terms are defined in that SOW and supersede this general policy.

• Access to the relevant program, recordings, and digital assets is revoked from the cancellation effective date.
• Outstanding deliverables and confidentiality obligations on both sides survive cancellation.
• Refunds (where due) are processed via Razorpay back to the original payment instrument within 5–10 working days.

For cancellation requests or clarifications, write to contact@sebyx.com or call +91 91084 36667.